A simple Servicing Process

Registering your service

To maintain your warranty, regular servicing and maintenance needs to be carried out by a licensed mechanic or registered service centre in accordance with the Product Disclosure Statement and Policy Wording or Terms and Conditions of your chosen warranty plan. 

Please note, the servicing requirement only applies to the following products:

  • Dealer Issued Warranties: Silver, Gold, Titanium, Platinum
  • Insurer Issued Warranties: Safeguard, Safeguard Ultimate, Caravan

To maintain your Warranty and ensure prompt claim assessment, make sure to upload or forward a copy of each service invoice to us with the following information:

  • Your name and address
  • Vehicle Registration or Equipment VIN/Chassis Number
  • Kilometres/Hours operated at the time of service
  • Work performed
  • Your Warranty Contract Number

Option 1:

Send direct to us online:

For Silver, Gold, Titanium & Platinum Warranties: Upload here
For Safeguard, Safeguard Ultimate & Caravan Warranties: Upload here

Please ensure you have your Warranty Contract Number and Registration Number available.

Option 2:

Post or fax to us

Postal address:

Presidian Group
PO BOX 159, Traralgon
Fax: 03 5177 4036


Need to contact us regarding a claim, transfer form, service invoices or just have a general enquiry? We are here to help you. Simply submit your details and we’ll get back to you.