Claims

Presidian Claims: Our easy 'no forms' process


Had a mechanical breakdown? Our ‘no-forms’ claims process can help get you back up and running sooner.

 

FOR DEALER ISSUED WARRANTIES. 

  1. If your vehicle breaks down during the term of your Presidian® Silver, Gold, Titanium or Platinum Warranty, call the Presidian team on 1300 092 882 or contact Presidian at enquiries@presidiangroup.com.au before commencing any repair work.
  2. A member of the Presidian team will direct you to the nearest approved repairer for diagnosis. Once the diagnosis and all required information is received, we will assess your claim.
  3. If the claim is approved your vehicle is repaired and payment for the repairs is made direct to the approved repairer.

For full details on the Claims Procedure for your Silver, Gold, Titanium or Platinum Warranty, please refer to your Warranty documentation. 

If you have misplaced your Warranty documentation please email us at enquiries@presidiangroup.com.au or contact us on 1300 092 882 to obtain a copy.

 

FOR INSURER ISSUED WARRANTIES

  1. If your vehicle or equipment suffers a mechanical breakdown and you currently have a Safeguard, Safeguard Ultimate or Caravan Warranty please contact us on 1300 363 149 PRIOR to arranging any repair work.
  2. A member of the Presidian team will direct you to the nearest approved repairer for diagnosis. Once the diagnosis and all required information is received, we will assess your claim.
  3. If the claim is approved your vehicle is repaired and payment for the repairs is made direct to the approved repairer.

For full details on the Claims Procedure for your Safeguard, Safeguard Ultimate or Caravan Warranty, please refer to your specific Warranty Product Disclosure Statement or Warranty Contract. 

If you have lost your Warranty Product Disclosure Statement and Policy Wording or Warranty Policy Schedule, please contact Presidian on 1300 363 149 or email us.

 

FOR VEHICLE FINANCE INSURANCES

For Financial Gap Assist, Total Loss Protect and Loan Protection Insurance before accepting a payout from your comprehensive motor vehicle insurer please contact Coverforce on 1800 986 445 or email vic_claims@coverforce.com.au.

They will talk you through the process.
 

CONTACT US

Need to contact us regarding a claim, transfer form, service invoices or just have a general enquiry? We are here to help you. Simply submit your details and we’ll get back to you.